Effective Date: 01/01/2025
Contact Email: support@zxino.com
Contact Phone: 03348051615
Address: Mirza Ismail Road, Ajmeri Gate, Near, Jaipur, Rajasthan 302001, India
At zxino.com, we are committed to providing a seamless and transparent experience for all our users. This Refund and Cancellation Policy outlines the process for canceling subscriptions and requesting refunds.
Refunds are applicable under the following conditions:
The subscription is canceled within the valid refund window.
A refund request is submitted following the procedure outlined below.
There are no violations of our Terms of Service or any fraudulent activities associated with the account.
To cancel your subscription, you must:
Log in to your zxino.com account.
Navigate to the dashboard and raise a support ticket for cancellation.
Alternatively, you can directly visit this link: https://zxino.com/ticket/new.
Ensure to include the following details in your ticket:
Your account username or registered email.
The reason for cancellation.
Any additional information relevant to your request.
Once we receive your cancellation request, our team will:
Review your ticket and validate the details provided.
Confirm eligibility for a refund based on the conditions stated above.
Process the refund within 4 to 5 business days using the original payment method.
You will receive a confirmation email once the refund is initiated. Please note that it may take additional time for the refunded amount to reflect in your account, depending on your payment provider.
Refunds will not be provided in the following cases:
Subscription cancellations made outside the eligible refund window.
Violation of our Terms of Service or evidence of misuse.
Failure to provide necessary details for processing the refund.
If you encounter any issues or need assistance, our support team is here to help. You can:
Email us at: support@zxino.com
Call us at: 03348051615
Visit us at: Mirza Ismail Road, Ajmeri Gate, Near, Jaipur, Rajasthan 302001, India
We reserve the right to modify this Refund and Cancellation Policy at any time. Any changes will be posted on this page with the "Effective Date" updated accordingly. Users are encouraged to review this policy periodically to stay informed of any updates.
Thank you for choosing zxino.com. We value your trust and are dedicated to ensuring a fair and transparent experience for all our users.
